Privacy Policy

Last updated: 12/04/2025

This Privacy Policy describes how Aitomic ("Company," "we," "our") collects, uses, and protects information when you use our AI-powered retail services ("Services").

1. Information We Collect

We may collect:

• Account Information: Name, email, company name, login credentials.
• Operational Data: Order details, invoices, budgeting information, claims data.
• Communications: Emails or content processed through the chatbot or email automation.
• Technical Data: Device information, IP address, usage analytics.

We do not intentionally collect sensitive personal data unless explicitly provided by you for operational purposes.

2. How We Use Information

We use the collected information to:

• Provide and improve the Services
• Process orders, invoices, and budgeting workflows
• Power the chatbot and email automation functionalities
• Ensure system security and performance
• Provide customer support

We do not sell your personal data.

3. Data Sharing

We may share data with:

• Service Providers: Hosting, analytics, email providers
• Business Partners: When necessary to operate the Services
• Legal Authorities: When required by law

All third parties are obligated to protect your data.

4. Data Security

We use industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure.

5. Data Retention

We retain data only as long as needed to provide the Services or comply with legal obligations. You may request deletion of your data.

6. Your Rights

Depending on your location, you may have rights including:

• Access to your data
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Withdraw consent

To exercise these rights, contact hello@aitomic.ai

7. International Transfers

Your data may be processed in countries outside your residence. We implement safeguards to ensure adequate protection.

8. Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from minors.

9. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes.

10. Contact

For privacy-related inquiries, contact: hello@aitomic.ai